March 20, 2020
To our valued clients, students, and teachers,
While the government has not mandated a suspension of non-essential retail businesses, we are taking this step for the safety and health of our employees, customers and local communities.
Tom Lee Music will be temporarily closing our retail, academy and service operations to the public. Our stores are still open during regular business hours (except Sundays), to serve you via phone. Curbside pickup, shipping, and piano/keyboard delivery is available at all stores. Please call your preferred store to schedule a time to pick up.
In addition to our regular stores, our online store is available to serve your needs. If you have any inquiries, please contact us via our Contact Form or call us at your preferred location (see location phone number) and leave a message. We will attempt to return your inquiries as soon as possible.
In addition, we will be releasing short videos and other content to help you and your loved ones enjoy the gift of music at home. Whether you’re an experienced musician or performer, or just beginning your musical journey, our new online media at Tom Lee Music will have something for everyone.
Thank you for your support and understanding, and we look forward to celebrating music with you in our stores again soon.
Your Friends at Tom Lee Music
March 19, 2020
While our stores remain open, we have reduced our operating hours for each store to 10am-6pm on Monday to Saturday, and 12-5pm on Sundays. We are continuing to monitor updates from all levels of government.
In addition, we request that customers entering Tom Lee Music stores abide by the following:
March 18, 2020
Dear valued Tom Lee Music customers and students,
It is no secret that COVID-19 has had a dramatic impact in Canada and around the world. As a retailer business, Tom Lee Music is making every effort to keep our employees and customers safe through enhanced precautionary measures in accordance with guidelines provided by all levels of government and the World Health Organization (WHO).
Our retail stores will remain open unless there is a mandate to suspend retail operations. However, we will continue to monitor the situation for guidance from every level of government.
We request all customers to sanitize their hands using our hand sanitizer upon entry to our stores.
Tom Lee Music Academy has postponed all our music group lessons to enhance social distancing. Private music lessons will continue to be offered.